Privacy Policy

How we collect, use, and protect your information.

Effective date: February 25, 2026

1. Information We Collect

We may collect information you provide directly, such as your name, email address, order details, and support messages. We may also collect technical data such as browser type, device information, IP address, and pages visited to improve website performance and user experience.

2. How We Use Information

To process orders and deliver products.
To provide customer support and respond to inquiries.
To improve our website, product pages, and services.
To prevent fraud, abuse, and security incidents.
To comply with legal obligations.

3. Sharing of Information

We do not sell personal information. We may share information with trusted service providers only when needed for payment processing, order fulfillment, logistics, analytics, and customer support. If you purchase through our official store at shop.mtoolstec.com, your order information is processed by that store platform according to its own policies and applicable laws.

4. Cookies and Analytics

We may use cookies and similar technologies to remember preferences, understand traffic patterns, and improve site functionality. You can control cookies through your browser settings, but disabling cookies may affect site performance.

5. Data Retention and Security

We retain personal data only as long as necessary for business and legal purposes. We implement reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage system is completely secure, but we continuously work to improve protection measures.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also have the right to object to processing or request data portability. To make a request, contact us at [email protected].

7. Children’s Privacy

Our website and products are not directed to children under the age required by applicable law. If you believe a child has provided personal information, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date above. Your continued use of the website after updates means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at [email protected].